About Me
I’m Steve Bliss, an experienced Operations and Program Manager. with 10+ years experience I’ve led national contracts, managed teams, and taken responsibility for delivery, costs, and client satisfaction across fast-paced UK businesses within retail, FF&E and Landscaping.
I specialise in project delivery, operational strategy, process improvement, and commercial performance. I take a hands-on approach, working with you to fix inefficiencies, streamline operations, and put in lasting solutions that improve workflow and profitability.
Through Bliss Consulting I provide structure and delivery for small and growing businesses without the cost of a full-time Operations Manager.
Systems setup & optimisation: implement, train and improve platforms - Monday.com, Tradify, Fergus, Microsoft 365, Workspace
Performance & reporting: build dashboards and KPIs for clear visibility
Policies & SOPs: create consistent operational documentation
Project support: plan, coordinate, and deliver projects
Cost reduction: identify waste and implement sustainable savings
Compliance: align with UK legal and industry requirements
Outsourcing & supplier management: source, onboard, and manage partners (design, financing, systems & data)
Workflow streamlining: simplify processes to boost efficiency