Transforming operations, systems, and commercial setup to support growth

DC Landscapes is a growing landscaping and garden transformation company in the North West, offering full garden builds and scheduled maintenance.

As demand rose, the business needed clearer operations, pricing, systems, and workforce management to grow profitably.

Challenges

No clear job costing or margin visibility
Quoting and workflows were manual and inconsistent
No integrated job management software
Missing contracts, terms, and key documents
Supplier pricing and purchasing were inconsistent
Growth outpaced structured hiring and workforce planning
Opportunities existed to reduce overheads, insurance, and improve financial setup

Systems Implementation & Migration Introduced Tradify for quoting, job tracking, invoicing Migrated to Fergus for scalability and reporting Streamlined workflows to cut admin and boost job visibility Provided onboarding and training for team adoption
Commercial & Financial Control Built costing templates tied to real projects Delivered quote-margin training to improve pricing and profitability Assisted with business banking, credit setup, and financial structure Reviewed overheads (insurance, subscriptions)
Documentation & Compliance Created contracts, T&Cs, and core documents Standardised internal and client-facing processes Supported industry-standard alignment and accreditations

Supplier & Procurement onboarding key suppliers with structured processes, negotiated rates for cost consistency and streamlined purchasing and cost tracking
Workforce & Recruitment planning support, through HR query handling and operational decision assistance
Marketing & Branding support with website presence, consistency, SEO (Wix), design and print supplier management from conception to implementation
Ongoing Operations process review and improvement through data-led business decision making

The outcome

44% year‑on‑year turnover increase after becoming a limited company
9% average improvement in profit margins from better costing, pricing, and supplier management
Clear visibility of job performance, costs, and profitability
Structured, repeatable systems and workflows reducing admin and inefficiency
Stronger supplier relationships and consistent cost control
Scalable workforce with ongoing recruitment support
Professionalised documentation, contracts, and client processes

The business now has a robust commercial and operational foundation for sustainable, controlled growth.